Privacy policy

PRIVACY POLICY

Last updated: April 2026

This Privacy Policy describes how Kohlweiss Vitality Ventures e.U. ("we", "us", "our") operating under the brand AGEFIT (www.agefit.co) collects, uses, and shares information when you visit or make a purchase from our store.

1. DATA CONTROLLER Kohlweiss Vitality Ventures e.U. Owner: Hans Kohlweiss Email: support@agefit.co Address: Burgplatz 4/17, 9500 Villach, Austria

2. WHAT INFORMATION WE COLLECT We collect the following types of information:

  • Order & account information: name, billing/shipping address, email address, phone number, and payment details (payment card data is processed securely by our payment provider and never stored by us).
  • Device & usage information: IP address, browser type, pages visited, referring URLs, and cookies (see Section 9).
  • Communications: any messages you send us via email or contact forms.

3. HOW WE USE YOUR INFORMATION We use your information to:

  • Process and fulfill your orders, including communication with our Print-on-Demand partners.
  • Send order confirmations, shipping updates, and customer support responses.
  • Send marketing communications, where you have given consent (you may opt out at any time).
  • Improve our website and services.
  • Serve targeted advertising via platforms such as Meta/Facebook.
  • Comply with legal obligations.

4. LEGAL BASIS FOR PROCESSING (EU/EEA & UK) If you are located in the EU, EEA, or UK, we process your personal data under the following legal bases (GDPR Art. 6):

  • Contract performance — to fulfill your order.
  • Legal obligation — to comply with tax, accounting, and consumer protection laws.
  • Legitimate interests — to improve our services and prevent fraud.
  • Consent — for marketing communications and non-essential cookies.

5. SHARING YOUR INFORMATION We share your data only as necessary:

  • Print-on-Demand partners (e.g., Printify and their fulfillment network) — to produce and ship your order.
  • Payment processors — to securely handle transactions.
  • Email marketing platforms (e.g., Klaviyo) — to send transactional and marketing emails, where consent has been given.
  • Advertising platforms (e.g., Meta/Facebook) — for advertising purposes, subject to your cookie consent.
  • Legal authorities — where required by law.

We do not sell your personal data to third parties.

6. INTERNATIONAL DATA TRANSFERS Your data may be transferred to and processed in countries outside the EU/EEA, including the United States. Where such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, in accordance with GDPR Chapter V.

7. YOUR RIGHTS

EU/EEA residents (GDPR): You have the right to access, rectify, erase, restrict, or object to the processing of your personal data, as well as the right to data portability. You also have the right to lodge a complaint with your national supervisory authority. In Austria, this is the Datenschutzbehörde (www.dsb.gv.at).

US residents (California – CCPA): If you are a California resident, you have the right to know what personal information we collect, the right to delete your personal information, the right to opt out of the sale of your personal information (we do not sell personal data), and the right not to be discriminated against for exercising your rights. To submit a request, contact us at support@agefit.co.

Canadian residents (PIPEDA / Quebec Law 25): You have the right to access your personal information, to correct inaccuracies, and to withdraw consent for non-essential processing. Quebec residents have additional rights under Law 25, including the right to data portability and the right to be informed of automated decision-making. To exercise your rights, contact us at support@agefit.co.

To exercise any of your rights, please contact us at support@agefit.co. We will respond within 30 days.

8. DATA RETENTION We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., Austrian tax law requires retention of financial records for 7 years).

9. COOKIE POLICY

What are cookies? Cookies are small text files placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing site traffic, and enabling targeted advertising.

What cookies do we use?

  • Essential cookies — Strictly necessary for the store to function (e.g., shopping cart, checkout session, login). These cannot be disabled as the site would not work without them. No consent is required for these cookies.

  • Analytics cookies — Help us understand how visitors interact with our site (e.g., pages visited, time spent, traffic sources). We use these to improve our store. These are only placed with your consent.

  • Marketing & advertising cookies — Used by third-party platforms to deliver targeted ads based on your browsing behavior. This includes the Meta/Facebook Pixel, which tracks actions on our site to optimize Facebook and Instagram ad campaigns. These are only placed with your consent.

  • Functional cookies — Remember your preferences (e.g., language, currency) to enhance your experience. These are only placed with your consent.

Third-party cookies: Some cookies are set by third-party services we use, including:

  • Meta/Facebook Pixel — for advertising and conversion tracking.
  • Klaviyo — for email marketing personalization.
  • Shopify — for store functionality and analytics.

Each third party has its own privacy and cookie policy. We encourage you to review them.

Managing your cookie preferences: When you first visit our store, you will be presented with a cookie consent banner where you can accept or decline non-essential cookies. You can change your preferences at any time by clearing your browser cookies and revisiting our site.

You can also manage cookies directly in your browser settings:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

Do Not Track: Some browsers offer a "Do Not Track" (DNT) signal. Our site does not currently respond to DNT signals, but you can manage your preferences via our cookie consent banner.

10. THIRD-PARTY LINKS Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. CHANGES TO THIS POLICY We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

12. CONTACT & COMPLAINTS For any privacy-related questions or to exercise your rights:

Email: support@agefit.co Legal Entity: Kohlweiss Vitality Ventures e.U. Owner: Hans Kohlweiss Address: Burgplatz 4/17, 9500 Villach, Austria

EU residents may also contact the Austrian data protection authority: Datenschutzbehörde Barichgasse 40-42, 1030 Vienna, Austria www.dsb.gv.at